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GOLFER GUIDELINES

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Last Updated: May 4, 2021

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These are the health & safety guidelines for and playing golf during COVID-19 at The Fairmont Banff Springs Golf Course. These are based on the direction provided by Alberta Health Services and will be reviewed on an ongoing basis as the situation changes. 

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We appreciate not every regulation will be popular, however, they will ensure the health and safety of all members, guests and staff. Thank you for understanding and adhering to these guidelines.

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If you have any questions or clarifications, please do not hesitate to contact us.

 

Steven Young

Director of Golf, Fairmont Banff Springs

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MAY 4 UPDATE 

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Alberta Health Services updated regulations on Tuesday, May 4, 2021

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Two fundamental changes to our operation are:

  1. You may only golf with members of your household

  2. Lessons and training activities are not allowed.

 

We are making the following adjustments to our operation starting Monday, May 9

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Lessons

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Junior Golf Lessons:

  • ​We have delayed the junior lesson program by one week. It will now commence on May 30.

  • We have delayed the junior play dates by one week. It will now commence on June 3.


​Other Lessons:

  • We can book lessons starting May 26, 2021.

 

Tee Sheet Make-up

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We have modified the tee sheet to five-minute intervals with single/twosomes in each tee-time. AHS requires us to book tee times only for golfers from the same household (or one golfer who lives alone, and the other is one of their two identified close contacts).

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Golfers must acknowledge they are following the AHS regulations. We need your help and support to ensure we can provide golf as a safe activity within the AHS guidelines. We will follow up on any confirmed cases of COVID, close contacts, or complaints directly with AHS.

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Tee Time Booking

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The new tee sheets will not be available to book on-line, requiring everyone to call 403-762-6801 or email us at bsh.golfreservations@fairmont.com to book.

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Bookings beyond May 25 will be available for booking in the usual way on-line.

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We thank everyone in advance for their support in following the above and keeping our course open and a safe place to play.

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GENERAL

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If you have COVID-19, COVID-19 symptoms, are self-isolating, have returned to Canada in the last 14 days or have travelled outside Canada in the last 14-days you will not be permitted at the facility.


All golfers shall:

  • Wash hands and use hand sanitizer as necessary

  • Practice social distancing (6 feet) between you and others at all times

  • Respect the signs and instructions of staff at the facility


All persons entering the Clubhouse will be required to wear a mask while inside.

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RESERVATIONS

 

  • Booking a tee-time in advance is compulsory. Book Online 

  • All players must be properly recorded to enable contact tracing and allow entrance to the facility.

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ARRIVAL

 

  • Access to the course is limited to golfers with pre-booked tee-times, range sessions or lessons, visiting the retail outlet or available F&B options.

  • All visitors are screened at arrival and contact tracing information is confirmed. 

  • The washrooms in the Clubhouse restaurant are open. Access through the front door.

  • Starter will call groups to the first tee 10 minutes before their tee time. Guests are to be ready at that time.

  • All members are required to show their membership card to the starter.

  • Golfers should bring their own water bottles to the course. A water fill station is located in the lower hallway of the Clubhouse. 

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CHECK-IN & PRO SHOP

 

  • The retail store will be open with entry from the outside (no access from inside Clubhouse).

  • A limited number of guests will be permitted in the pro shop and must use social distancing.

  • Guests to sanitize their hands prior to handling any product. 

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GOLF CARTS

 

  • Power Cart may be used by individuals or by two members of the same household.

  • A second bag may be placed on a single-rider cart. The second individual must remain distanced when retrieving/returning clubs to their golf bag.

  • Power Carts will be parked at the arrival area until play commences.

  • The following items will not be provided (or made out of service) on golf carts

    • Club & Ball washer cleaners

    • Coolers (exception: these will be given out with purchases at the snack shack).

    • Sand Seed Bottles

    • Divot Tools

    • Ball Markers

    • Golf Tees​

  • Golf carts will be cleaned and sanitized after every use.​

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PRACTICE FACILITY

 

  • Practice facility opens 30 minutes before the first tee time and closes at the last tee time of the day.

  • Golfers may use the practice facility ahead of playing. Golfers wishing to use the practice facility without a tee time may do so. Payment, if required must be completed at the retail shop before going to the range. 

  • Mats and dividers will be cleaned and sanitized once during the day and once after close at night. 

  • Golf Balls will be disinfected before being put back into use.

  • All practice greens will be open. Maximum four persons per putting green and one person per chipping or bunker greens. Golfers must use their own balls when practicing at any of the practice greens.

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ON THE COURSE

 

  • Physical distancing must be observed throughout play.

  • Scorecards will be available from the starter along with pencils.

  • There are no water stations on course.

  • Ball washers on course have been removed

  • Bunker rakes have been removed. Players should smooth the sand with their feet then place their ball in the bunker prior to their shot.

  • Flagsticks are to remain in the hole and must not be touched. A device has been put on each flagstick to allow easy removal of your ball using your putter.

  • Guests are encouraged to use the Food and Beverage App to order food from snack bar. 

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POST ROUND

 

  • Any person who has a second round booked will proceed to the starter on-deck following completion of their first round for direction on what to do prior to their second round. 

    • Where possible the tee time will be adjusted to get the group off within 15 minutes.

    • If there will be a delay before their second tee time, the cart will be parked in a designated area until their tee time arrives.

  • The Clubhouse and patio will be available for use after play. 

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RENTAL CLUBS

 

  • Rental Clubs are available for use. They cannot be shared and will be disinfected after each use.​

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FOOD & BEVERAGE

 

  • The Clubhouse restaurant is currently closed.

  • Food and beverage is available from the Snack Bar.

  • The outdoor patio seating must be with members of the same household with a maximum of six people.

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EVACUATION IN THE EVENT OF LIGHTING STORM

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  • Golfers to park their carts behind their car and wait for play to resume in their cars.

  • Golfers without vehicles will be brought into the clubhouse area while waiting out the storm. 

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FROST DELAY

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  • When a frost delay occurs guests will be asked to return to their cars and await instructions.

  • All persons who walked/biked will be brought into the clubhouse area and social distanced (6 feet apart) while waiting to start.​

 

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This information is available at Banffmountaingolf.com and the Banff Springs Golf App.

 

We encourage all members to download our free Banff Springs golf app (Google Play, Apple Store) and to use our KIPSU texting program (number to text on carts)

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